Dear customers, the Company strives to improve the quality of service, and is constantly improving its performance; so we are always open to your suggestions for improvement; complaints, and appeals concerning the quality of services provided.
You may contact the Company orally or in writing with a complaint or suggestion:
- Contact center: 0 (220) 991 -111, 0 (559) 991 -111, 0 (509) 991 -111;
- Send your appeal through the online WhatsApp chat via number 0(701) 511-761;
- Leave an appeal in the book of complaints and suggestions in the Company’s offices;
- Send a complaint, suggestion, or request to the Company’s official e-mail: email@example.com;
- Send your appeal through the Company’s official website;
- Reception hours at the management of the Company in the Head Office
- Chief Operating Officer – every Tuesday from 11:00 to 12:00
- Branch Director – daily from 10:00 to 11:00
- You can also contact the National Bank of the Kyrgyz Republic for complaints and suggestions.
The Company adheres to a transparent approach in dealing with complaints and appeals, which you can find in detail in the Customer Complaints Procedure.
Contact us the way you want – by phone, mail, or chat.
Вы можете оставить заявку на получение консультации от менеджера продаж, используя данную форму